Policy Navigation
The framework that puts values into practice
“If one does not know to which port one is sailing, no wind is favorable.” — Seneca
Organising Our Policies
To make the manual easier to navigate, our policies are grouped into four categories:
- Framework (OV) – documents that provide the compass, guide, index, and rules for the manual.
- Core Policies (C) – foundations that anchor our culture, governance, and accountability.
- Clinical Policies (CL) – policies that directly guide therapy delivery, documentation, and consent.
- Supporting Policies (S) – policies that ensure consistency and professionalism across communication, branding, and service identity.
Together, these documents set out how we practise, how we care, and how we hold ourselves accountable — for families, funders, and for each other as a team.
Policy Index
All documents and policies were created and reviewed by the Clinical Director and will be reviewed annually.
Framework Documents (OV)
- OV1 – Overview & Navigation – v1.0 (Aug 2025)
- OV2 – About this Manual – v1.0 (Aug 2025)
- OV3 – Policy Navigation – v1.1 (Sep 2025)
- OV4 – Service Growth Roadmap – v1.1 (Sep 2025)
Core Policies (C)
Anchor our culture, governance, and accountability.
- C1 – Child Safety – v1.1 (Sep 2025)
- C2 – Guiding Practice Principles – v1.1 (Sep 2025)
- C3 – Roles & Responsibilities – v1.1 (Sep 2025)
- C4 – Governance & Quality – v1.1 (Sep 2025)
Clinical Policies (CL)
Guide direct practice to ensure therapy, documentation, and consent are consistent, professional, and family-centred.
- CL1 – Confidentiality & Consent – v1.1 (Sep 2025)
- CL2 – Clinical Documentation – v1.1 (Sep 2025)
- CL3 – Therapy Plan Policy – v1.1 (Sep 2025)
- CL4 – Supervision & Performance – v1.1 (Sep 2025)
Supporting Policies (S)
Support consistency across communication, identity, and day-to-day operations.
- S1 – Communication Standards – v1.1 (Sep 2025)
- S2 – Visual Identity & Branding – v1.1 (Sep 2025)
- S3 – Artificial Intelligence Use – v1.0 (Sep 2025)
Document Control: v1.1 · Created: Aug 2025 · Updated: Sep 2025 (OV4 added as Service Growth Roadmap; corrected CL3 link to Therapy Plan Policy) · Review cycle: Quarterly in first 12 months (Jan, May, Aug 2026), then Annual (Jan 2027 onward) · Owner: △△D Pty Ltd